Terms and Conditions

Eligibility:

You must be at least 18 years old to create an account and purchase Courses. Minors must have a parent or legal guardian open an account on their behalf.

Accuracy of Information:

You agree to provide accurate, current, and complete information during registration.

Account Security:

You are strictly prohibited from sharing your login credentials with third parties. Epic Academy reserves the right to suspend or terminate your account without a refund if we detect suspicious login activity indicating unauthorized sharing.

Limited License:

Upon payment, Epic Academy grants you a limited, non-exclusive, non-transferable license to access and view the Course content for your personal, non-commercial educational use.

Prohibited Actions:

You do not acquire ownership rights to the Course. You may NOT:

• Download, record, or scrape video content (unless a download button is explicitly provided for offline viewing).
• Distribute, copy, sell, or broadcast the Course materials to others.
• Modify or create derivative works from our Course content.

Revocation:

Any violation of our intellectual property rights will result in immediate termination of your access without a refund and may subject you to legal action.

Currency & Taxes:

All prices are listed in Kenyan Shillings (KES) or United States Dollars (USD) and are inclusive of Value Added Tax (VAT) and any other applicable taxes under Kenyan law, unless otherwise stated.

Payment Methods:

We accept payments via Mobile Money (e.g., M-Pesa), credit/debit cards, and major payment gateways like Pesapal.

Access Activation:

Course access is granted immediately upon successful verification of payment. If your payment fails or is subject to a chargeback, your access to the course will be revoked.

Digital Goods Exemption:

Because our Courses are digital products that can be consumed immediately, standard return policies for physical goods do not apply.

Refund Window:

We offer a 14-day money-back guarantee, provided that you have not completed more than 10% of the course content or downloaded the proprietary supplementary materials.

Paying in Instalments:

The 14 days run from your first payment, not from each instalment, so a payment plan does not extend the window. A refund inside the window returns everything you have paid so far. After it, you may stop paying at any time: nothing further is owed, we stop writing to you about the balance if you ask, and your place is released.

Scholarship Registration Fee:

The registration fee pays for assessing your application, which is work done whatever the outcome, so it is not returned once review has started. It is returned in full if we cancel or postpone the round, if your application is never assessed, or if you withdraw before review starts. Being turned down is not grounds for a refund, and that is stated on the page where the fee is paid.

How to Request:

Email info@epicacademy.ke within 14 days of your payment, from the address you applied with, and say which course it is about. We reply within 2 working days. An approved refund is returned by the same route you paid, which your bank or mobile money provider usually completes within 5 to 10 working days.

Educational Purposes Only:

Our courses are designed for educational purposes. Epic Academy does not guarantee that completing a Course will result in specific outcomes, such as passing official certifications, securing employment, or achieving specific financial results.

Platform Availability:

We strive to keep the website active 24/7, but we do not guarantee uninterrupted access. We are not liable for temporary downtimes due to server maintenance or technical glitches.

Limitation of Liability:

To the maximum extent permitted by Kenyan law, Epic Academy's total liability for any claims arising from the purchase of a course shall not exceed the total amount paid by you for that specific Course.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Kenya.

Dispute Resolution:

In the event of a dispute, the parties shall first attempt to resolve it amicably through negotiation. If unresolved within 30 days, the dispute shall be referred to mediation, and subsequently to a court of competent jurisdiction in Nairobi, Kenya.